TriPlus Services, Inc. ♦ Third Party Administrator of Penn Treaty Network America and American Network Policies
On Behalf of Covering Guaranty Associations

PO Box 7066
Allentown, PA 18105-7066
PHONE: 1-800-362-0700
FAX: 1-610-965-6962
EMAIL: customersupport@triplusservices.com
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  • TriPlus Policyholder Portal
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    Help Guide 

    On the Policyholder Portal you can:

    • See your policy benefits
    • Update authorized benefits
    • Check claim status
    • Access premium information
    • Download forms
    • Upload documents

    Home

    Welcome to the TriPlus Services, Inc. website for the Penn Treaty Network America Insurance Company and American Network Insurance Company policies covered by forty-seven (47) guaranty associations. On this website, you can find answers to your claims and policy administration questions. For assistance, please visit the Policyholder Portal or call Customer Support at 1-800-362-0700, Monday through Friday between 8:30 AM to 6:00 PM Eastern Time.

    Please be advised that TriPlus is not providing administration services for policies covered by the Illinois Life & Health Insurance Guaranty Association, the Wisconsin Insurance Security Fund, or the Hawaii Life and Disability Insurance Guaranty Association. They are directly administering the policies they are covering. If your policy is being administered by the Illinois guaranty association, click here. If your policy is being administered by the Wisconsin fund, click here. If your policy is being administered by the Hawaii guaranty association, click here.

    Change of Administrator

    Your covering guaranty association selected TriPlus Services, Inc. (“TriPlus”) to provide administration beginning on October 1, 2019. You will see the TriPlus logo (above) on correspondence related to your policy.

    Forms 

    Some forms are available to download from the Policyholder Portal. If you don't see a form that you need, contact Customer Support at 1-800-362-0700 to request it.

    About TriPlus

    TriPlus is a provider of full-service insurance management solutions with a focus on the Long Term Care market. Headquartered in Hopkinton, MA, and with operations at locations throughout the United States, TriPlus provides comprehensive administration support and targeted services in: policyholder administration, claim management/payment and actuarial services including premium rate adjustments.

    Please be assured that TriPlus' involvement in the administration of your policy does not affect any rights you have under your policy and will not result in any interruption of benefits to which you are entitled pursuant to the applicable guaranty association coverage provisions.